With 15 million Facebook users in Australia, small businesses, just like yours, are seeing the opportunity to connect directly with current and potential customers.
Benefits of Facebook for your business
As long as your target market is on Facebook, using this platform can:
- Reduce your overall marketing costs – While using Facebook is generally free, there are still costs, like your own time, that need to be factored into your budget
- Increase traffic to your website – Once you have built your Facebook community, you should be directing them to parts of your website that are relevant. And Google likes this type of traffic!
- Increase your brand awareness – If you need to build your brand, creating a community of social media advocates that you turn into brand champions, will help create more (positive) awareness.
- Help you talk directly to your customers – More and more customers are taking to social media before ringing you. Being on top of your social media can help turn a complaint into a happy customer! You can also use social media to get real time market intel.
- Allow you to provide value long after the purchase – Once a customer has made a purchase, consider how you can keep them loyal through nurturing a relationship with them through social media.
Once you start using Facebook to market your business, it is important to make sure you are posting content regularly. It is better to post a few times a week (though once a day is ideal) than 5 times only on the first day of the month.
Let’s say you want to build engagement online, you want to be active by posting at different times during the week, so that your audience has a chance to engage with your content. It’s like saying “Hi, I’m a real account and I’m active”. Seeing you and some other stuff about you means a lot to your target audience.
This is where ‘ batch content’ can really help. Spending time once a week to write all your posts, then scheduling them in advance so that they appear when you want them to, is a tool you might want to look at.
With that, scheduling some posts can help a lot. Imagine, there is a way to maintain your activities without the need to be in front of your computer 24/7. The convenience is really there and it saves you time so that you can look after other parts of your business.
Want to get started with your scheduling today? Here’s how you can do it for your Facebook page:
Log in to your Facebook Account to proceed to the page you want your post to come. Note that it does not allow you to schedule on your personal account. You can only do scheduling for your business pages, groups or fan pages.
Write your post in the area where you update your status. By default, it has a grey text saying “What have you been up to?”. You can also insert and attached some images, photo or video link if you prefer.
Click the arrow behind the POST button. Select “Schedule Post” and pick the date and time you want the post to get published.
And it’s that easy! So now there’s no reason you can’t post regularly on your Facebook page – you just need to start writing your content.
What if you made a mistake?
Oops. What if you forgot something and want to make some edits? Don’t worry, you can manage your posts to have it rescheduled, edited or deleted.
To do that, here’s how:
- Click for Publishing Tool located on top of your Page
- Pick the Scheduled Posts tab and the specific post you want to edit
- Click edit if you want to do some changes and click the dropdown menu to choose to Publish, Reschedule or Delete.
Hope this will help small business owners reach their business goals! Go and schedule your posts and make the most of this feature!